CRM

How can customer relationships be digitized across the entire process?

Closed-loop management from leads, opportunities, and contracts to services, improving sales collaboration and repeat purchases.

  • CRM Planning
  • CRM Implementation
  • CRM Acceptance
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Technical Services ·

Use Cases

We provide end-to-end services from planning to operations, helping enterprises efficiently build CRM solutions to meet business needs at different stages.

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CRM Planning

Requirements analysis and roadmap definition

  • Business requirements analysis and organization
  • Technical feasibility assessment
  • Product roadmap and milestone planning
  • Architecture design and technology selection
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CRM Planning

CRM Implementation

Phased development and integration

  • Project architecture setup
  • Core feature development
  • Third-party service integration
  • Performance optimization and code quality assurance
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CRM Implementation

CRM Acceptance

Testing, Training, and Go-Live Support

  • Multi-dimensional testing and quality validation
  • User training and documentation delivery
  • App store listing support
  • Deployment and acceptance
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CRM Acceptance

CRM Operations

Post-Launch Iteration and Optimization

  • Data Monitoring and Analysis
  • Issue Response and Continuous Optimization
  • Version Iteration and Feature Upgrades
  • Long-Term Operations and Technical Support
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CRM Operations

Deliverables

Deliverables

We provide complete deliverables for CRM projects, covering every key stage from sales blueprint to system go-live and operational enablement.

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CRM Blueprint and Data Model

Sales process, data model, and integration boundary documentation, aligned with the business closed loop.

Customer Journey and UI Prototypes

Customer journey prototypes and key interface designs to support review and iteration.

Launch-Ready CRM System

A launch-ready CRM system and interfaces covering the core lead-to-cash process.

Permission Configuration and Operations Manual

Permission configuration, data dictionary, and operations manual to support daily operations.

Sales Team Training and Coaching

Sales and operations training and go-live coaching to shorten team onboarding.

FAQ

Depending on scope, typically 4–16 weeks; after assessment, we provide a milestone plan and written proposal.

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